Health Visitor

Attending your appointment via video

NHSAA South Ayrshire Childrens Health Services

Where appropriate, you can attend your consultation online via a video call. Video calling is as convenient as a phone call, with the added value of face-to-face communication.

It can save you time and money, and brings your care closer to home.

 

How to make a video call: Download Flyer

Where do I go to attend my appointment?

NHSAA South Ayrshire Childrens Health Services waiting room:

Instead of travelling to your appointment, you enter the clinic’s online waiting area. The health service is notified when you arrive, and your clinician will join you when ready.

There is no need to create an account. No information you enter is stored.

What do I need to make a video call?

  • A good connection to the internet If you can watch a video online (e.g. YouTube) you can make a video call.
  • A private, well-lit area where you will not be disturbed during the consultation
  • Web-camera, speakers and microphone already built into laptops or mobile devices

One of these:

  • Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone
  • Safari web browser on an Apple iMac, MacBook, iPad, or iPhone

Is it secure?

Video calls are secure; your privacy is protected. You have your own private video room that only authorised clinicians can enter.

How much internet data will I use?

You don’t use any data while waiting for a clinician to join you. An Attend Anywhere video call uses a similar amount of data to Skype® or FaceTime®.

How much does a video call cost?

The video call is free (except for your internet usage).

Smartphone and tablet users

If you can, connect to a home or work Wi-Fi network to avoid using your mobile data allowance.

Opening Hours

Mon: 8.20am – 5.30pm
Tues: 8.20am – 5.30pm
Wed: 8.20am – 5.30pm
Thurs: 8.20am – 5.30pm
Fri: 8.20am – 5.30pm
Sat: CLOSED
Sun: CLOSED
Please note: The practice is closed from 1.00pm – 1.45pm Every Wednesday for staff training.

Out of Hours

Out of hours care is provided by NHS 24

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Please note this is for urgent and emergency problems only.

We offer early and late surgeries during the week please ask the receptionist for appointment availability

Contact

Call: 01292 264 260
Fax: 01292 292 160

Address

Fullarton Medical Practice
40 Dalblair Road
Ayr, KA7 1UL