Practice Clinical Team News
Dr Joanne Ashcroft will retire from the practice in March 2020. Joanne has worked in the practice for 27 years. We wish her a long and happy retirement.
Dr Colin Haddow will join the practice in April as a full-time GP. Dr Haddow has worked and lived in Ayrshire for a number of years. We look forward to working with him.
GP Registrars
Dr Shiva Kumar and Dr McKenzie will finish their training placement on the 4 February and will take up their training placements in Ayr and Crosshouse Hospital.
We have enjoyed working with them and wish them well as they continue their training.
Advanced Nurse Practitioner
Joanne Cullen will return from maternity leave in February. We are looking forward to having her back.
Susan Paton who has been providing nurse and advanced nurse cover will finish at the end of March. Thanks Susan for all your help.
Practice Pharmacist Team
Pharmacists Liam McGee and Laura Scott recently joined the practice team and are usually available Monday to Friday to help with medication queries.
They are ably supported by Lyndsay Sockell, pharmacy technician.
Ellis Milligan, Assistant Practice Manager will retire in March 2020. Ellis is the longest serving member of the Fullarton Team. She started in Fullarton Street Surgery in 1971 as a receptionist. She took a short break to have her children but has accrued 41 years service in the practice. In with the bricks! Ellis will be greatly missed by us all.
Repeat Prescription Phone line
On average our existing prescription “desk” receives 40 calls an hour over a 3 hour period. To increase access and to reduce call queuing we will be moving to an automated 24 hour telephone service from Monday 24 February.
You will be asked to leave your name, address and date of birth and details of the medications you need. Please do not ask for medication you do not require.
Your request will be received by the admin team in email format. Please allow 48 hours for us to process your request.
You can also order repeat prescriptions on-line from our practice website at or face to face at reception.
Wasted Appointments
123 patients failed to attend their appointments during December. If you are unable to attend an appointment please let us know as soon as possible.
Flu Vaccine
It is not too late to get your flu jab.
Antibiotic Resistance
Antibiotics are used to treat or prevent some types of bacterial infection. They work by killing bacteria or preventing them from spreading. But they do not work for everything.
Many mild bacterial infections get better on their own without using antibiotics.
Antibiotics do not work for viral infections such as colds and flu, and most coughs and sore throats.
Antibiotics are no longer routinely used to treat:
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- chest infections
- ear infections in children
- sore throats
When it comes to antibiotics, take your doctor’s advice on whether you need them or not. Antibiotic resistance is a big problem – taking antibiotics when you do not need them can mean they will not work for you in the future.
When antibiotics are needed
Antibiotics may be used to treat bacterial infections that:
- are unlikely to clear up without antibiotics
- could infect others
- could take too long to clear without treatment
- carry a risk of more serious complications
People at a high risk of infection may also be given antibiotics as a precaution, known as antibiotic prophylaxis.
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